Every corner of the shop

The full platform, explained.

Nine deep categories — CRM, products, quotes, proofs, production, installs, invoicing, portal, and platform — with screenshots and proof points for each.

Customer & sales

A CRM that actually knows what a sign order is.

Contacts, companies, locations, projects — linked the way a shop thinks. Every touch on one page.

Unified customer record
Every quote, proof, install, and invoice on one timeline.

When a customer calls, you don't need five tabs. Every action taken on their account is already in the thread — with who did it and when.

  • Inbound web inquiry → round-robin assignment
  • Billing + install address per location
  • Attachments and notes, versioned with authorship
Pipeline
Deal stages your reps don't have to fake.

Probability, owner, expected close — visible on one Kanban.

Concrete
1
Customer record

Quote, proof, order, install, invoice — the same thread of work. Zero double-entry between apps.

Multi-contact
AP, ops, and marketing on the same account.

Different people care about different things. Route reminders accordingly.

Auto-capture
Inbound inquiries land with the right rep, already tagged.

Web form → customer, project, and attachments created in one shot. Round-robin, source tagging, and dedup built in.

Catalog

A product catalog that mirrors your shop floor.

Substrates, hardware, finishes, labor — priced once, reused everywhere. Your price book becomes your quoting superpower.

Price book
Substrates, finishes, hardware, and labor — all in one place.

Set a base price, attach a waste factor, and your quotes will use it forever. Update the catalog and every future quote inherits.

  • Sq-ft / linear-ft / sheet / piece pricing
  • Labor rates per department
  • Option groups (illumination, mounting, wraps)
SKUs
Reorder templates that save the customer's last spec.
Variants
One product, many finishes — without duplicating the record.
Proof
−90%
Re-keying new quotes

Shops with a real price book quote in minutes, not hours. The catalog does the math — you pick the options.

Bulk pricing
Tiered runs with automatic break-point logic.
Estimating

Quotes customers actually read.

Sq-ft, linear-ft, sheet, and piece pricing mix on one quote. Branded PDFs and live web proposals with one-click approval.

Quote builder
Build a quote in minutes, not hours.

Start from a template or a previous quote. Line items pull from the price book. Waste factor, markup, and tax just work.

Record
Quote Q-1042 · Harbor Eats
Sent for approval
Line items
  • Storefront channel letters
    28 ft · white LED
    $5,920
  • Proof & artwork
    Round 2 · approved
    $380
  • Install crew + permit
    1 day · lift included
    $1,440
Subtotal
$7,740
Total
$8,417
Proposal PDF
Branded, on your subdomain — not 'someone-else.com'.
E-approval
One click from your customer, signed + time-stamped.
Outcome
Faster quote-to-approval

Measured across shops that moved from email + PDFs to Flowtora proposals.

Revisions
Copy-from-previous, side-by-side compare.
Proofing & approvals

Chase fewer approvals. Lose zero rounds.

Share proofs via link, capture annotated sign-offs, keep every round in one thread. Customer sees a clean portal — not five forwarded emails.

Proof rounds
Pin comments, strike through, approve — in the browser.

No tools to install. Your customer gets a link, leaves their notes, and signs off when it's right. Every round is archived with a locked audit trail.

  • Pin, comment, strike markup tools
  • Side-by-side round comparison
  • Legally-sufficient typed e-signature
Locked history
Approved proofs can't be silently replaced.
Reminders
Auto-nudge on pending proofs — opt-in, off-by-default.
Outcome
The round count drops. The drama drops with it.

Customers see one link, one thread, one source of truth. Fewer "which PDF is latest?" moments during approval week.

Shop floor

A production board every department actually opens.

Department queues for router, print, vinyl, finishing, and install — each with the fields that department cares about.

Department boards
Kanban + list view, per department, per station.

Leads see what's theirs. Owners see the whole floor. Jobs flow through print → finish → QC based on what they need, not a generic kanban.

Record
Production · This week
4 active
Queue
Harbor Eats · ID sign
Sunrise Bakery · menu
Print / cut
Maker Co · banners
Finishing
Reef Dental · window
Arbor Yoga · floor
Ready to ship
Field Roast · POS
Time tracking
Clock-in/clock-out from the station.
WIP aging
−22d
AR aging

Jobs don't stall silently. When a job sits past its target dwell in a department, it floats to the top.

Station view
Wall-tablet optimized for the shop floor.
Checklists
Per-department QC checklists built in.
Install & field

Route the crew, capture the install, push to billing.

The field app runs on any phone. Today's stops with routing, photos, signature on site, and a push-to-bill trigger when install completes.

Field app
The install crew's job, on their phone.

Day view with route-optimized stop order and travel estimates. Before/after photos with required-photo enforcement. GPS-stamped sign-off that triggers the balance invoice.

  • Route-optimized day view
  • Required photo checklist per install
  • On-site customer signature
Reconciliation
Material pulled vs. returned, per install.
Push-to-bill
Install complete → balance invoice, one tap.
Outcome
Your crew stops calling the office from the field.

Completion, photos, signature, and material reconciliation all go through the app. The office sees the install the moment it ends.

Billing

Deposits on the quote, balance on the install, paid in full.

Invoice from the same record. Card + ACH through the portal. AR aging lives in one dashboard — no spreadsheet reconciliation.

Invoice + payments
One-click from order → invoice → paid.

Deposit invoice auto-created when quote is approved. Balance invoice auto-created when install completes. Customers pay in the portal.

Record
Invoice INV-0287 · Harbor Eats
Paid
Billed to
Harbor Eats
ap@harborgrp.com
Amount
$8,417.00
Paid Apr 18
  • Deposit (50%)
    Apr 02 · Card
    Paid
    $4,208.50
  • Balance (50%)
    Apr 18 · ACH
    Paid
    $4,208.50
All payments reconciled2 of 2
Methods
Card + ACH via Stripe, plus bank wire reconciliation.
AR aging
Receivables by bucket with one-click 'send reminder'.
Outcome
+31%
Deposit capture

Shops that moved from "net-30, hope for the best" to deposit-on-approval see immediate AR improvement.

Adjustments
Credit notes, write-offs, partial payments — audit-logged.
Customer portal

A customer portal that looks like your shop, not ours.

Branded subdomain, your logo, your colors. Customers see their quotes, proofs, invoices, and install status in one place.

Tenant branding
yourshop.flowtora.app — or your own domain.

Logo, palette, and hero copy per workspace. Custom domain with automatic TLS on the Pro plan. The portal reads as your shop; the tech disappears.

  • Per-tenant logo + palette
  • Custom domain + TLS
  • Tenant-scoped login + password reset emails
What customers see
Quotes, proofs, orders, invoices — and nothing else.
Pay online
Balance invoices paid via card or ACH, no extra login.
Self-service
Reorder templates + project status, so customers stop emailing to ask.

The phone calls drop off. Customers pull up their own history. Your rep only gets the calls that actually matter.

Platform foundations

The cross-cutting pieces that make it work at scale.

RBAC, multi-location, API, audit log — the boring-but-essential infrastructure every growing shop needs.

Role-based access
Sales can't see payroll. Installers can't edit quotes.

Granular permissions per role, with branch scoping on Enterprise. The audit log captures every create, update, and delete with user + timestamp.

  • Role + permission matrix
  • Branch scoping (Enterprise)
  • Immutable audit log
Multi-location
Every record branch-tagged; HQ rolls it all up.
Open API
REST + webhooks for every entity and lifecycle event.
Security
SOC-2
Path documented

Encryption at rest, TLS in flight, per-tenant data isolation, and a public security page you can forward to your buyer's IT team.

Import / export
CSV in, CSV out, any time. Your data stays yours.
vs. the usual alternatives

What you get that the patchwork can't.

Most shops we talk to are piecing together 3–4 tools. Here's how a single purpose-built platform stacks against that.

Capability
Flowtora
One platform
Spreadsheets + email
Generic CRM
One record from quote to install
Customer, quote, proof, order, invoice — same thread.
Every object linked by design.
Silos + CSV exports.
~
Customer + quote, not production.
Built-in proofing & versioned approvals
Send proof, capture signature, keep every round.
First-class, audit trail included.
Email threads + shared drives.
~
Add-on, limited history.
Shop-floor production board
Department queues, checklist-driven jobs, time tracked.
Per-department routing, out of the box.
Whiteboard in the back.
~
Kanban, but no station logic.
Install field app (phone-first)
Crew executes checklist, photo-tags the job, gets sig.
Same account, same record.
Text messages + camera roll.
Add a second app.
Deposits + balance from one order
Card, ACH, reconciled against the order.
One-click invoice → paid.
~
Invoice tool, no linkage.
~
Separate billing module.
Multi-location, branch-scoped
Per-branch catalogs, shared reporting roll-up.
Designed in.
One sheet per shop.
~
Workspaces, no branch scoping.
Branded customer portal
Your logo, your subdomain, one login.
Tenant-branded, custom domain.
Portal? What portal.
~
Generic, not tenant-branded.
Open API + webhooks
REST for every entity, webhook for every event.
Documented + versioned.
Copy-paste only.
~
Some endpoints, no webhooks.
SOC-2 path + audit log
Documented controls, immutable audit trail.
Public security page + log.
Not in scope.
~
Log, no security page.
Honest, no-hidden-tier pricing
Every plan, every feature, visible.
Same for year 1 and year 3.
Free.
~
Enterprise = 'call us'.
Import & export, always
CSV in, CSV out, any time.
Your data stays yours.
It's a spreadsheet.
~
Export-on-cancel only.
Built for shops, not agencies
The vocabulary and workflows match how you actually work.
Purpose-built from day one.
~
You customize it yourself.
Generic SaaS vocabulary.

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